Kosmo, the DigitalConcierge for Hotels
Automate customer service, increase direct bookings and free up precious time for your staff.
The problem
Managing continuous requests and following every booking takes time and resources.
The solution
Kosmo responds 24/7 in any language, shows room availability in real time and completes bookings on your behalf.
Kosmo Features
Intelligent chatbot
Immediate responses, connected to your booking engine.
Voice assistant
Natural interactions and improved accessibility.
QR Concierge
In-room requests and upselling of extra services with a QR.
Numbers that count
+300.000
Conversations started
+50.000
Availability requests
+10.000
Hours saved
Our best customers
What our customers say
"Kosmo's efficiency and versatility have elevated our customer service, providing quick responses 24/7 and freeing up staff."
Gianluca Rimondi
Manager, Grand Hotel des Alpes
"The Intelligent Chatbot from Ai Kosmo is the favorite person of my staff because it does exactly what I tell it to do. It's a phenomenon!"
Paola Brunelli
Director, Luxor Hotel
"Thanks to Kosmo, 24/7 support and an increase in direct bookings."
Zeno Govoni
Hotel Manager, Hotel Annunziata
Do you have questions? We are here for you!
